I ordered a dishwasher in December 2nd and delivery was scheduled for Dec 4th. That day came and went and I was rescheduled for the 9th. No show on the 9tv and rescheduled for the 12th. Nothing on the 12th, rescheduled fir the 19th. Again a no show and was rescheduled on the 21st. Talked to an “agent” and was told they stopped fir dinner and was assured it would be delivered. No show on 21st and rescheduled for 22nd. Guess what did not show up on the 22nd? The dishwasher. Due to Christmas, was rescheduled to the 26th, no show again and was rescheduled to the 28th. Nothing on that day either, rescheduled to the 30th. No show on 30 either. Rescheduled for 2 Jan at 12:42. Nothing yet, I finally came to my senses and cancelled my order. Do not buy from Sears if you need a replacement soon. If you have time on your hands and have a working appliance. Feel free to shop away, customer service sucks and you will be assured your delivery is on its way. Not the Sears company of old days, wish that company was still around.