I ordered appliances from sears for for my rental for first time in last 20 years since I started my real estate holding company. Their delivery truck went to wrong address once. They rescheduled 3-days later. They showed up. I shown to them where to place appliances. While , I paid for haul away, he says he is not taking the old appliances. After I told them that I am not taking the delivery then, they "checked delivery directions" and magically found that haul away is there. So, said they will haul away. They started brining appliances with boxes (I have over 50 rentals and I receive appliances every 2-3 months). I asked them to open appliances, they refused. I needed appliances, so I reluctantly accepted that they can leave in the boxes. When time came to haul away. They started to find excuses again to not take away and left angrily that refrigerator has mold "outside". In front of him, I wiped off the dirt and asked him where is the mold? But, they simply left angrily telling me that he has been very patient with me "not sure why I even had to argue with them, never had ask doing their job from Lowes or Home Depot delivery". I called Sears to complain. Now the Sears customer service promised that he will have appliances picked up. Didn't give me a date. I am pretty much disgusted, no batter way to say. Don't think I will every order appliances from Sears.