I have been dealing with broken products from Sears for way too long! I purchased a washer in Oct! A new washer went out in 2 weeks. I’ve had 3 techs to come out and order parts and still not working! The last one put in a request for replacement and it’s been a month later and I still have nothing! I have contacted a consumer lawyer because this is outrage and they have the nerve to have an attitude when speaking to reps! They have lied like it’s been replaced and everything. The last one I talked to today stated she don’t see that it has been approved and she don’t know who told me it has! I’m done dealing with these lying people.