Don’t purchase anything online from Sears. I have them tried to deliver a fridge 4 times !!! Everything I need to refuse delivery due to them sending damage goods. They refuse to refund my money. I have spoken to Yvette M. Ackerson. Whom is supposed to help me out all she does is snap back at me like if I’m the problem for trying to get what I paid for. She is rude and has poor customer service. I have emails to prove how she treats me and the situation. I’m advising the consumers to not buy from Sears. You will be living a nightmare like I am. Four deliveries and I still don’t have a fridge.
FYI , the delivery issue hasn’t been addressed. She replies very rudely the time has come and my problem hasn’t been addressed . I don’t even get responses from her anymore.
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