STOP BUYING Kenmore and Sears Product and Services Decades ago, I used to be Sears Avid customer. However, through the years, the company went to awfulness - as did Service Merchandise (If you are old enough to remember). Two very BADLY failing companies (Sears and K-Mart) realized that since they cannot compete with MUCH better companies, they joined forces, but the executive team was NOTHING but bad, greedy and incompetent people of many years. This under skilled top executive led the joint company to further failure. Like Robert (Bob) Louis Nardelli (another failure in the MEGA business world), who took Home Depot backward for 7-8 years. As soon as Nardelli was let go (of course with an outcried servant package for taking the company downward), Home Depot became alive/vibrant again. Nardelli's longest running job as an executive was Home Depot, he took other companies down too. He would be a great leader for sears, capable of closing Sears doors for good, so that no more consumers would suffer. And on the COMPLTELY OPPOSITE SIDE is Jamie Dimon of JP Morgan Chase. Sears executive team effected it lower management and staff. Its engineers became clueless and then its technicians do not even have common senses as doorknobs. And YES, I am a system design engineer as well as electronics engineer – so I back my statements with facts. Unfortunately for consumers (You and I), Sears has a monopoly on its products and services through its dreadful technicians. To add to this terribleness, in recent decade (as it noticed that its products are getting worst), it contracted-out its product manufacturing to another company that makes below standard product for Sears - to make certain that Sears cannot be a better competitor (LG). Yet, the continued Monopoly had direct negative effect on consumers, as its horrible products and parts need to be continually worked on during the warranty period, which is getting shorter and shorter; but also such repairs become expensive after its short warranty period expires. Warranty used to be 7 years (I am very old and remember), reduced to five and now some of its products have even one year. Its fridge for example. Now the bad mix of ALL OF THESE is that, when consumers buy Sears products, they buy a TIME BOMB attached to the products. Immediately right after warranty expiration, consumers face paying nearly 1/3 of the cost of the appliance for the cost of the first repair, then, the incompetent technicians (in its monopolized system of business) cannot fix the problem but puts bandit, and shortly later, another or the same problem arises and again hefty 2nd , 3rd, …repair bills (YOU WILL FACE). Now after 3 of these types of repair bills in a couple of years or less, you have already paid for the same appliance twice. MAIN POINTS: As I said, I am an electronics engineer, who saw LG and Kenmore FAULTY circuit board close. I am also a landlord that provides appliances in my rental properties. My homes are filled with Whirlpool products; however, when I bought my main home, unfortunately, it had some below standard Kenmore products in it. I realized that ANY TIME I face Kenmore (a Sears monopoly) product, it does not last more than its warranty period. But Whirlpool, Amana and Maytag last me for more than 12-15 years and some still continue without any problems. Heck, in my Summer HOT (garage), I have a side-by-side, 27+Cu Ft, Amana fridge that is built in 1999 (23 years ago) (NEVER REPAIRED). In one of my rentals, I have a 3 door Maytag fridge that was built in 2001. So, why would you want to REPEATELY waste money, time, stress yourselves to death, lose money as you throw away food from Fridges, have smelly clothes in the washer (because it broke mid cycle), and you become handicapped - while waiting for Sears or LG INCOMPETENT technician to arrive 2-4 weeks later, while your laundry room and house smells like sewer is running through your home – WHY OWN any WORTHLESS Sears product. They are NOT even cheap to begin with – anyway - to entice a consumer (YOU). The name KENMORE is ACTUALLY DEAD. I have an LG washer that most times, it smells like I burn rubber – when I use a big load cycle. This is LG WARRANTY replacement washer - upgraded. My wife chose a Kenmore glass cook top. Immediately after its warranty period, glass broker and there are no parts available (product LINE discontinued). So, I bought Frigidaire. I have many more Sears relates horrors to share with you. I am also very careful NOT to buy GE products either. I have a Hot Point fridge also. Hotpoint is good product, but unfortunately GE bought the company in 2017. Every day, I hope and pray that I do not get a call regarding this fridge. CONCLUSION REDUCE THE THINGS THAT STRESSES YOUR LIFE. I have too much on my plate wanting to deal with the uneducated upper management of Sears anymore (they are the first that have received this writing). Sears team have exhausted me. At my earliest opportunity, I will sue Sears (WHAT IS LEFT OF IT). You are welcome to join me in the lawsuit, if you have a case and frustrated. I will place their products on the roadside, and you are also welcome to have the headache for the years to come - If you are interested. Here is my email address: MikeSamadi9@gmail.com.