Do not ever order from Sears. I will never work with Sears again. I have never been more disgusted with a company. I ordered a dishwasher on Dec 19. After several calls and complaints, it finally got delivered Jan 18. But not installed. I have been on the phone now with “customer service”—TERRIBLE—for over half an hour. I spoke with Julian, who put me on hold to “speak with his team”, and I ended up being transferred to “parts”, then transferred again, put on hold and hung up on. This company is a joke now. So sad, Sears used to be great. I’m now working on getting reimbursed for installation—since the dishwasher is now just sitting in my dining room. Wish me luck, AND NEVER USE SEARS.
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