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Anonymous
i have a G.E diswasher, purchased a little less than 3 y.a. for 700+ dollars. A part, "dishwasher vent bezel" worth 24$ had come unscrewed and some minor water damage had occured. The part also melted beyond use when it fell during a wash cycle on a heating element. I diagnosed, before the repairman came in that this was the problem, but we live in a condo so there are other residents that might be effected if i was wrong. So we called Sears and they came out. The repairman, opened the diswasher, my wife had already shown him the part, and confirmed that that was the problem. He said he would order the part, and return in a week to install the part, and there would be no charge for the return. He was in our home less than 15 minutes. Our bill included $315 dollars for labor and $50 for a dishwasher cleaning. Total bill with part and taxes was just shy of $400. i can't believe the audacity of Sears to do this, and believe they will get buy with it. We have called our credit card company and stopped payment on everything beyond the original $139 to have the repairman come in to diagnose and remedy the problem. I will Never, NEVER recommend sears service to anyone, and they will never, NEVER get any other business from me. Shame on Sears for believing they can do this to hard working, service paying customers.
6 months ago
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Sears has a 1.3 average rating from 262 reviews

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