If there was any thing like 0 star I will give. I bought a kenmore refrigerator from them for 3 years now and right from the first year, they have been repairing from the fridge part to the freezer part. They have paid once for food spoilage. They have canceled a scheduled appointment 5 times .because they want my protection time to expire .so I don't get no claim. Did I buy a used fridge? This is a question I need answer for.Am I being scammed? How do I survive without a fridge with 4 children that am struggling to feed? Somebody please feel free to paste this for me .because Sears is refusing to listen to my complaint and replace my fridge after several repair within 2 years of purchase. I need to feed my children properly without going homeless because am spending more than am suppose to. Am not keeping quiet till a judge hears my cry.