CHECK THE BBB, CONSUMER REPORTS Web REVIEWS... no one is happy with this company and they FRANCHISE the name in order to shuffle responsibility to the franchise, BUT will continuosly call you if you file a complaint with the BBB. This company is the worst.... They sold us a refrigerator delivered on 3 February 2018 and on 21 May 2020. The compressor went bad and only the freezer went warm, under warranty, but not for labor, between lost food and labor it was a loss of over $600.00. A month to get it serviced, it worked long enough to get me happy to go food shopping. the next night i went in and the fridge and freezer were warm, $325.00 more in Grocery loss, the best they offered was another two weeks till the next service appointment. AND Not an apologetic tone in a single voice. over 7 dropped calls while waiting. REFUSAL to call the franchise that sold it to us on our behalf, based on not having anything to do with the franchise, that uses their name to sell, the SEARS brand of KENMORE...