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Anonymous
Don’t buy from them!!! Terrible experience! They don’t deserve one star. Go somewhere else. Wish I had looked at reviews before I made a purchase. Purchased a dishwasher on line on June 26,2020 was supposed to be delivered July 16, 2020. Never came, no phone call to explain why. I called 2 hours after eta and was told manufacturer didn’t deliver to warehouse and delivery was rescheduled to 8/4. On 8/4 the dishwasher didn’t arrive as expected. I called and was told product was damaged when putting on truck and delivery was rescheduled to 8/14. I was furious! I cancelled the order and was told I would be refunded in 14-30 days. Terrible, terrible customer service. So sad because at one time Sears was a reputable store. We got our first appliance from them. Now I wouldn’t shop there for anything.
4 years ago
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Sears has a 1.3 average rating from 262 reviews

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