Waste of money and time. Our washer had issues while under warranty. Took a month or longer for a repairman to come out each of the four different times. Warranty expired during this time and they said due to a small technicality the service to the washer would no longer be covered under the warranty, even though the original issue was still not resolved. Waited over 2 hours on hold with warranty company and they kept sending me to different departments to deal with the issue. They replaced all of the electronic parts on the machine, still not working right. Have waited on hold for over 2.5 hours to file a service protection claim with them and THEY hung up on ME without ever answering. We will never us them again and recommend that no one else does either. We used to be satisfied, loyal customers, but the business is not the same as it used to be and we are very disappointed and frustrated by that.