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Anonymous
The company looked very organised and straightforward at the beginning and that's why I chose them. Later on unveiled the true colours. When I applied Mr Sam Caan replied swiftly on a Saturday 9 pm and that's were I thought the company how good could have been, unfortunately it was not, he just sold us words. He promised to send an experienced professional staff to install the cameras unlikely we had a 3 week trainee, he left pending the wires which they ended up wrapping on the front shutters affecting the newly installed alarm wires (unexpected cost of 300£). Not only that, they drilled the shutter box to wire the front cameras drilled on the wrong part and every single rain we had leakage, it is a newly well refurbished shop so since they continued messing up we had to call the company who refurbished the place and that was again unexpected cost of 450£. All the mentioned above was back in March, they promised to link the cameras to our gadgets but still chasing them although it is included on the original contract and should have been done on time. We received a call from their staff (Shaun/Sean) when I addressed the complaint and explained our previous experience we had, he started to argue and denied later on hanged the call. Everything is documented by videos and pictures when it has been addressed to the concerned person Mr Sam Caan as he is the one who promised the best service ever. Bad experience and bad response, we don't recommend at all.
3 years ago
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Securico CCTV has a 4.4 average rating from 129 reviews

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