California Department of Insurance complaint # 8347467. I work in the insurance restoration industry. Sedgwick is by far the worst company to deal with. As usual your company completely fails at properly & fairly to handle an insurance claim. Katherine has deliberately failed to contact & resolve a very simple payment. The only way to get any insurance company to take appropriate action is to file a complaint with the DOI. I am also I licensed property & casualty insurance agent. I am fully aware of code & ethics, insurance laws, & process. I have emails showing you can not do your job. Now you can deal with the state investigator.