Atrocious. I wish I could leave 0 stars as a review. Poorly staffed where you will wait on hold for a very long time. Our vehicle was hit by an individual Sedgwick had insured and we are doing all of the work to get this processed. Zero solutions, zero help in partnering with us and again, we do the work and they provide excuses. To make it better, the adjuster assigned to us quit in the middle of it all and no one told us and we’ve had to wait on hold for 2 hours to get it covered by someone else and I’m still waiting for a follow up. No excuse for this lack of competence.