My rep assigned us Deandre. I have made several attempts to call, message and request a supervisor callback with absolutely no response for 2 weeks. When I finally got a callback from Sedgwick I’m unable to hear what the person is saying so I ask for a callback and of course there has been no returned phone. Clearly they lack the ability to sympathize or empathize with their patients. I’ve worked with Sedgwick where Sedgwick processed the main short term disability claim and I processed the buy up plans and i experienced the same aggravation of no one responding or taking time to speak to the customer or message the customer and now I’m dealing with the same issues as a patient. I wish I could give 0 stars because that’s exactly what is deserved.