Took Paternity leave, my representative rarely answered the phone and there was no way to leave a message. Also they told me I had 10 days remaining of leave and I asked to use them and all it was approved. When I took those days they never informed me I in fact only had 8 days left and only emailed my supervisor saying my return to work day was 2 days earlier then what was discussed so now I have to use my personal days to cover 2 full days of pay off due to sedgwicks errors. Also the website tracker for used and available days is never correct do NOT go by that it says i still have 6 weeks available.