If I could give this place ZERO starts I would. A Amazon drive (insured by Sedwick) hit my parked car back in September. I was assigned a representative who took all the information, called my witnesses, requested photos, etc. Never heard from her again. After about 9 calls, I was told that I was "re assigned to another claims representative". Tammy Salisbury. Tammy and I spoke. Once. She asked for all of the same information, which I sent to her. Then I didn't hear back. I have since tried connecting at least 10 times. Each time I receive an automated out of the office email and when I call, she NEVER answers. The person I am redirected to also NEVER answers. Today I got a live person, named "Princess" who literally disconnected our call about 2 minutes into it and she had the claim number. NEVER called me back. I plan to report to the BBB, Dept. of Consumer affairs and engage an attorney and the news. Most people would be worn down and give up, but not me. I plan to expose these people. Shame on you Amazon for having such and inept insurance company representing your drivers.