Horrible customer experience. Called 20+ times over the course of 8 weeks, to no avail. I am still chasing down this company to issue payment and they keep mentioning “escalating the claim”, but no one ever calls us back. I have never once spoken with the examiner and the representatives are unable to ever get through to her, this company is extremely unorganized and by far the WORST customer experience I have ever went through. Good luck to anyone submitting a claim through this company. Make sure to grab a bottle of Tylenol for the headache you’re about to embark on.