Horrible company I went on maternity a month ago and filled a claim 3 weeks prior my due date schedule c-section apparently the company denied my claim for insufficient documentation I’ve sent every document they asked for and also the hospital discharge with all my medical records and they denied the claim, them proceeded to open a new claim to appeal the decision, this company is garbage !!!! Every time I call them the representative transfers my call to my case worker who is never available for updates it’s been 2 months with no income, no updates, my bills are past due, my car is getting repossessed, my baby formula is expensive and had to ask to borrow money to family and friends, this company is still playing around with my benefits, Universal Studios should be ashamed of working with this company they have the worst customer service they never know anything about the claim only answer I got it’s processing !!!