Simply terrible! They are not professionals, they don’t know anything! They always switch the call to someone who is not there and then they say that they will call me back, but no one calls... They do not check the uploaded documents and everything needs to be done by calling again. They check and read the rules right on the line with you, when they should know it right here and now. Communication with them is terrible because they use cheap IP telephony. I don't understand why different companies deal with a company like this. especially with such a trash rating… -5*