At Sedgwick, Absence One, lack of communication is key. they do not return emails, lie about emails sent out. They have excuse after excuse for this reason or that. Although my FMLA claim was approved for one year they still deny my intermittent hours because they say hours should be entered the day of or the day before an instance even though my paper work says within 48 hours of the missed day. And lately their website doesn't even work properly to enter hours, they have to be called. If I could leave negative stars I would. A call with the Labor board is scheduled next week