Adriana throughout claims process for Home Depot said Sedgwick was 3rd Party overseeing, quality. She was professional, caring. Until I got refund in the incorrect amount. 180 deg change. Hostile, flat, uncooperative. Left a message with a phone number that I couldn’t get through to a live person even. Repeatedly referred me to store where this all happened saying that’s who “cut the check” and only they had the power to fix this error, conflicting to agreement signed documents evidence. By Adriana referring me repeatedly to the physical store, is like sending me into a black hole. That’s gonna go nowhere and she knows it so no surpeise when I asked who she works for, who she represents. Home Depot. Of course. She was only pretending to concern herself with my claim that I mattered. Working with the business, Home Depot/ Sedgwick Hands-down the most negative experience I’ve been through. Adriand acts exactly like I would expect a Home Depot employee to act (if they communicated) or anyone that acts on their behalf. She dropped me saying the “claims process” was over even though I was refunded under the agreed on amount. Truly despicable behavior, Dodging her job to oversee this as well as receiving the check in incorrect amount imo yes. Part of the claims process. I know