I have been out of work with a neck injury due to the negligence of my workplace, and was paired with Nicole as my caseworker. Nicole not only didn’t answer my phone calls for three days, she then told me that I should not be “bedridden” off of an injury since I was of younger age. She then claimed I tried to Gaslight her when I confronted her about comment regarding my age. Nicole then tried to dismiss my doctor’s orders and insist I should be up and walking around despite my diagnosis of paraspinal spasms due to my neck sprain. She was completely unprofessional and downright disgusting.