Good morning! I have been out of work due to a debilitating painfully disorder called Trigeminal neuralgia. I received my packet from Sedgwick on the 24th of April. I gave it to my health care provider. They faxed it. Sedgwick claimed they never received it. So my Human Resource manager had me to contact my health care provider to have them to fax it to her then she faxed it to Sedgwick. She sent it to Sedgwick and tagged me in the email. I have yet to hear if my claim was approved. It’s still in pending. I have checked the portal they give to check the status of my claims nothing has changed. My case manager will not answer her phone call. Leah. Also when she did call me back one time she was very rude. I am really in need of my short term disability. My claim may even go to long term based on my condition. I need to find a way to get answers