Auto appraisal after an accident was a complete failure. Guy drove up , got out of his car, took a couple pictures and left. Wrote appraisal up as " cosmetic damage", "driveable" when in fact the the front axle, spindle, and other steering components were all bent rendering the vehicle UNSAFE to drive. Now, 4 weeks later, after multiple calls to Sedgewick( absolutely clueless representatives), insurance company and agent, we finally got the go ahead to order parts. This is by far the worst company for auto appraisals. Even our insurance agent has made a note to NOT use Sedgwick ever again.