Sedgwick doesn't call even call when the representative says they will. Sedgwick doesn't follow up on emails as important information has been sent and NEVER responded to. There is no communication from this company other than surveys on how satisfied we are with their service. I'm not satisfied. As I'm apparently not important enough to get a call back, email, or any communication. No direction from a company that has too much to do besides waste time on people depending on them. Same story as everyone else reviewing Sedgwick online. The reviews aren't great and what stands out are similar issues not getting resolved from other people dealing with Sedgwick across The United States. Message received recently; "Hi, Sedgwick here. We have not received info from your health care provider. Please follow up with them to make sure we get your info by 07/22/2024. For more info, see video at: sedg.info/WMTFAQ2." And it has been since April 2024 that the first Leave of Absence has been put in. June was the 3rd Leave of Absence. Why so many Leaves put in? Because Sedgwick does not do their job and could care less about the people needing the Leave. My situation is caring for a disabled son who cannot care for himself! Numerous trips to the Doctor's office has been made in order to make certain EVERY question is answered. Then the phone calls, ISP, reports, reasons noted by the Doctor regarding my son needing someone, State and Federal governments awareness of my son's situation, have been emailed multiple times just to get a ridiculous message as the one listed. And now July 10th survey being completed today. But NO PHONE CALL from a representative. If I find anyone who really doesn't work much but wants full pay, they will be referred to Sedgwick. Hope they get a call back to be hired. Sincerely, John Kagle