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Anonymous
As employees of an organization we must deal with Sedgwick's negligence, the lack of professionalism, and outright does not care about the continuity of our financial responsibilities. Sedgwick ignores us because the company we serve (work for) ALLOWS it. Insurance companies are in the business of gaining money. Sedgwick's absence center works along with the short-term disability examiners using one email and fax number, yet they seem to not help each other with sharing medical information. This is done by design to allow time to pass and not payout benefits. I blame the hiring organization of Sedwick for thinking so little of their employees to employ Sedgwick to meet the quality demands of their benefits needs. These organizations review the overwhelming complaints and are aware of Sedgwick's extremely negative history as we all do. Companies that care about their employees and want to build a good working relationship with them should reevaluate Sedgwick's customer service and hire a better insurance provider.
5 months ago
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Sedgwick Claims Management Services has a 1.1 average rating from 720 reviews

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