I was on short term disability for almost 3 months and I had to call almost every week with issues getting my payment. I have put in numerous phone calls to try and get ahold of my rep with no luck. I haven't received a single call back from her. I escalated it to her supervisor with several calls as well with no results. I am currently waiting on a check that was supposed to be delivered over two weeks ago and I have placed several calls about that as well and nothing has been done. I haven't even been able to talk to a single person that could help. I am just told on every call that they will email my rep to contact me and it never has happened.