This company is a disaster. Take a look at their ratings (99% negative), Yelp reviews (99% negative), and an "F" from the BBB. Combine that with my own experience, and you'll likely reach the same conclusion: avoid them at all costs. Remember, Sedgwick is a claims management service—not your insurer—and you are under no obligation to work with them. My experience is just one example of Sedgwick's long-standing incompetence and failure to effectively represent their clients and claimants. Sedgwick handles claims processing, including for America's Tire, a subsidiary of Discount Tire. In my case, America's Tire damaged a rare wheel on my $165,000 collectible car. After Discount Tire showed little interest in resolving the issue, the claim was referred to Sedgwick. America's Tire recommended a repair shop that declined the repair three times, citing challenges in matching the paint, texture, and their lack of experience with this specific wheel. After an exhaustive nationwide search for a restoration shop, no one would take on the job. The consensus was clear: all four wheels needed restoration to match texture, color, and finish, but no one was willing to do it. Sedgwick's incompetence is glaringly obvious. They offered a laughable $181.25 for the damaged wheel, and after countless delays, their only response was to escalate my claim to a so-called "collector car specialist" who recommended the wrong replacement wheels—wrong size, wrong material (cast aluminum), and incorrect (14x7) junkyard eBay wheels. This level of dysfunction is unacceptable. Sedgwick's claim worksheet was riddled with errors: wrong vehicle model, incorrect options, wrong wheels, wrong license, wrong condition, wrong value, and unnecessary repairs. They even included a wheel alignment (even though America's Tire never had the car) and a $195.64 replacement for a center cap that wasn't damaged or even present. Is this the representative corporate customers want? To top it off, Sedgwick included a release that was nothing more than an adhesion contract, which I categorically rejected. Whether you're considering Sedgwick to represent you, or you're an unfortunate claimant stuck dealing with them, be prepared for a likely outcome of litigation. This is hardly a badge of honor for Sedgwick or its clients. Claimants should remember they are not obligated to work with Sedgwick, and companies should think twice—this is the public face of their business.