Sedgwick is horrible to work with. There is no communication. The only time they seem to reach out is so randomly and of course you did something wrong; that you don't even know you did wrong because you go through multiple case managers that don't even talk to you at all. They only want your paperwork or they will threaten to deny you. It takes them forever to reply or return a call you can leave multiple messages via email, phone, or direct messages from the Sedgwick platform for them to contact you at a certain time frame and they will still try and call you all throughout the day even during your scheduled work hours. They are very unprofessional and have made me cry multiple times. They truly have no idea what they're talking about there is no way they are being trained right. They show no empathy or interpersonal skills at all. I'm surprised my company even uses them with all the horrible reviews shown here and on the BBB website. If I had any other option I would choose another company but I need it in place for my job. But it definitely comes with stress and heartache When it is supposed to be in place to do the total opposite it's supposed to give you a piece of mind. Do better Sedgwick.