My experience with Sedgwick Insurance has been nothing short of a nightmare after my vehicle was damaged by an Avis rental car. Sedgwick, Avis's insurance provider, has handled this claim with an appalling lack of professionalism and responsiveness. From the start, Sedgwick has shown little to no interest in processing my claim in a timely manner. I've had to chase down updates and answers on multiple occasions, only to be met with vague responses and endless delays. Despite providing all necessary documentation promptly, Sedgwick has stalled at every step, leaving my car repair needs in limbo. The representatives I dealt with, Thomas Highland and Tiffani Applewhite, displayed a dismissive and unprofessional attitude, only adding to the stress and frustration of this process. Instead of working toward a resolution, they seemed more focused on avoiding responsibility and giving me the runaround, with each interaction leaving me feeling like my claim is not a priority. If you're dealing with damage involving an Avis rental and Sedgwick is involved, prepare for a lengthy, frustrating process. This company’s handling of my case has been extremely disappointing, and I would urge others to be cautious when relying on Sedgwick for insurance support. Their lack of responsiveness and accountability, especially from Highland and Applewhite, is absolutely unacceptable, particularly when dealing with an issue that is already stressful enough.