They do not inform you of anything, i called 3 times and was told they needed nothing more from me or my Dr. 3 days later my employer informs me that I will not be getting paid until they get the paperwork from Sedgwick, what paperwork. They verified 3 times they had the paperwork that puts me out past February so what is it they need? Dr notes, every time you see the Dr they need the notes from that business. Never, not once on the 20 plus times I had to call them did they mention that, not once. I have never spoken to my claims adjuster and I've told them when she died call and leaves a message it sounds like charlie browns teacher, can't understand any thing. A day after my surgery I'm playing secretary for these people. They have my Dr's information, and they told me if they needed anything they would reach out to his office, so why is my company harassing me for paperwork? I blame my company 100% as they hired this company but I've never in my life worked with such an incompetent company. After surgery you should be resting and healing, not trying to get paid so you can keep a roof over your head. Horrible company that should not be in business