Completely unreasonable and unreliable. Not only did they make it extremely difficult with the documentation but also refused to disclose important information I needed both during the time I was with my ailing father in law all the way up to his death. I had to fight with them for nearly two weeks before they finally agreed for my leave, only to then tell me I won't be paid which is one of the things I had been asking for since the beginning of the leave. If I had been told it was just for job security and not pay I would have been better prepared to get through the tragedy, but instead was left in the dark until it was too late.