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Anonymous
I found out that I would be scheduled for surgery 6 weeks in advance. A week later, I informed my supervisor and began the calls to Sedgwick; the case manager stated that everything had to be turned in by a particular date in March. Two weeks from the initial call, my doctor, his assistant (nurse), and myself had all sent our respective paperwork to Sedgwick. Surgery took place and some time afterwards, more paperwork was sent on my behalf (yesterday), and later today, I received an email that everything was approved such as the LOA and pay for the specific timeframe. Now I’m waiting to return to work and get with our financial dept. She stated that she could find a way to ensure I’m paid completely for the few days that weren’t covered (pay wise) by working her magic! Overall, I’m satisfied with the process. I would advise a bit more communication from my specific case manager but the ladies that I did speak to later on, were phenomenal!
1 month ago
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Sedgwick Claims Management Services has a 1.1 average rating from 808 reviews

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Alice, Customer Support

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