I had a frustrating experience with Angela Johnson, a claims adjuster for Sedgwick based in Maryland, handling my property damage claim after a tree fell on my truck at Promenade at Town Center Apartments in Santa Clarita, CA. Angela works remotely and, based on my interaction, seems to make snap decisions without proper investigation. She called me once for what felt like a 1-2 minute conversation—barely enough time to explain my side—while my son was throwing up in the background. Instead of showing any patience or understanding, she rushed me off the phone, clearly uninterested in hearing me out. After that, she was impossible to reach—I left multiple messages she never returned. Her denial of my claim came shortly after, claiming it was an “act of nature,” despite photos I sent showing the tree’s poor condition and evidence of prior incidents. It’s clear she didn’t bother to visit the site (being remote in Maryland) or dig into the leasing agency’s maintenance history. I’m a parent dealing with a sick kid and a wrecked truck, and her dismissive attitude—basing a decision on a rushed call—felt unprofessional and unfair. Sedgwick should train their remote adjusters like Angela to at least listen and investigate properly, not just push people off the phone and deny claims without care. Avoid her if you can—my experience was a nightmare.