Terrible company. Paid nearly £400 for tickets and have come down with covid. No contact number and email address has an autoresponse saying its not monitored. Only way to contact them is via an online form which takes about 24+ hours to get a response. Requested a date change due to covid but they've said no refunds/ transfers/ cancellations. In an industry that has been hit hard by Covid how irresponsible to not offer a replacement date, it will only encourage people (who have spent a lot of money on tickets) to turn up to the venue's when they're covid positive.