See Tickets Reviews

Name: See Tickets
Rating: 1.13

1.1 Rating 267 Reviews

3 %

of reviewers recommend See Tickets

Company Reviews

Questions

Metrics

1.1

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how See Tickets made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

See Tickets 1 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not Happy, as all other reviews have stated, I bought refund protection thinking I could use it to cancel some tickets if it became inconvenient to attend as had to book years in advance, just read the small print and it's not going to happen. SCAM ARTISTS.”

Helpful Report

Posted 2 weeks ago

“Cancel events freely and then don't refund extortionate booking and transaction fees. Spent nearly 300 pounds only to be disappointed when they cancelled. Do not use See tickets”

Helpful Report

Posted 3 weeks ago

“Do not use their fan to fan resale. I have used it twice. First time I didn't receive my tickets until the day of the show after emailing for weeks before with zero reply. The second time we bought 2 resale tickets. But there is no option to share the ticket from within the seetickets wallet. So if somebody coming can't go any more (which they can't in my case) you cannot sell the ticket on even if its face value on another site. Even if you're giving it away. You're just stuck with a ticket you can't do anything with. It's ludicrous you can't share a ticket on the app. What if the people I'm attending with are getting there st different times? It's my ticket, I should be able to do with it what I want. What's worse is, when I asked about a fix for the problem I was told to share my private seetickets log in details with a stranger. That was their official advice. Share my online account with the person I sold it to. Seetickets are a complete joke of a company. It's a service created with zero thought and is anti customer. DO not ever waste your time and money using their fan to fan resale.”

Helpful Report

Posted 3 months ago

“Resold tickets with them and never got paid with no email or contact number to raise the inquiry.”

Helpful Report

Posted 3 months ago

“See Tickets claims to offer delivery of paper tickets for an additional $6.50. However, the tickets will never arrive. They just claim that they mailed tickets without tracking and pocket the extra money you paid. It's happened to me more than once. I'd love to know how much money they've made by scamming concertgoers who are willing to pay extra to have paper tickets.”

Helpful Report

Posted 3 months ago

“Straight up scam company, DO NOT PURCHASE FROM THEM. No confirmation email with with any sort of bar codes or anything for the actual event. Afterwards there is absolutely no traceability or anything available to the purchaser. I'm currently having to fight with my bank about the validity of the transaction.”

Helpful Report

Posted 3 months ago

“Total shitshow of a web site. Wasted 30 minutes trying and failing to buy tickets. Told me I needed to create an account, then wouldn't recognize my pwd, even though it met their specs. Kicked out unintelligible error messages. Any promoter using this service is losing customers and leaving $ on the table. They provide no way to contact them, either, just preexisting, useless help content.”

Helpful Report

Posted 4 months ago

“Absolutely useless”

Helpful Report

Posted 4 months ago

“Is a scam, they cancel events and don't give any kind of refund. Don't buy anything from here. They cancelled an Anita Dee yacht reguetton party and said they would give us a refund but they lied.”

Helpful Report

Posted 5 months ago

“This place sucks and is fraudulent. There’s nothing protecting people from buying tickets then reselling them at whatever price they choose to MULTIPLE people (meaning your ticket you bought can get scanned by someone ahead of you thus re seeing your ticket invalid). Wtf.”

Helpful Report

Posted 5 months ago

“Terrible company. Bought the insurance to go with the tickets, not worth it. My brother inlaw died 3 weeks pre event, had to try and cancel as arranging the funeral.. and the fact he was not immediate family, did would not refund the cost. Do not trust”

Helpful Report

Posted 6 months ago

“Terrible business practice. They promise refunds but don't deliver. It's been OVER 2 months since the cancellation but still no word on when we can expect refunds. They hide behind "processing issues" but really I think they're just holding out. Ridiculous”

Helpful Report

Posted 7 months ago

“Their website is missing important buttons. I used a desktop and mobile device with multiple browsers. I feel bad even typing my credit card into their fields now. What a waste of an hour.”

Helpful Report

Posted 7 months ago

“Scammers and thieves who let you buy refund protection thinking you will get anything for it. They bury everything in the fine print, swindle you out of your money and give you absolutely no help.”

Helpful Report

Posted 7 months ago

“Was left waiting at the door of the venue for over 30 minutes as the 'duplicate' tickets they said they had arranged to be collected from the venue hadn't actually been sent to the venue! All this after chasing and chasing all week leading up to the show to actually get my tickets - which had been bought 4 months previously - but no tickets arrived. At the venue all other ticket company customers were getting theirs without problems and going straight in, it was only SEE ticket purchasers that had an issue. Have to point out - they had ONE JOB --- it's what they do FFS!! WILL NOT use them in future!”

Helpful Report

Posted 7 months ago

“Compré dos entradas en Pista A para ver a Estopa en Sevilla el 8 de junio de 2024. En primer lugar, me alerté por no recibir las entradas. Me costó un infierno ponerme en contacto con ellos, tuve que mandar varios emails y rellenar varios formularios para conseguir una respuesta. Por supuesto, su teléfono de atención al cliente no funciona. Todo esto, el día antes del concierto. Pues bien, cuando por fin consigo demostrar mi compra y que me manden las entradas, resulta que me mandan dos entradas de la grada, en Tribuna. Yo JAMÁS compraría entradas en la grada, menos aún para un concierto de Estopa, y menos aún porque sé que las compré en Pista A, que es donde las compraron todos mis amigos. Además, conozco un caso (pero seguro que hay muchos más) de personas que tenían sus entradas compradas en la grada y les han permitido cambiarlas a Pista A. Siendo así, lo que han provocado ha sido OVERBOOKING y su solución ha sido estafarme a mí y darme unas entradas que yo no compré y en un lugar en el que yo no quería estar. Compré mis entradas el 18 de diciembre, con toda la antelación para poder estar en Pista A. Ahora llevo todo el día intentando comunicarme con ellos para que me devuelvan mis entradas en Pista A y no se han dignado a contestarme a un solo correo. He mandado más de 20. Espero que, finalmente, me devuelvan mis entradas en Pista A o, si no, el importe de las mismas, ya que NO COMPRÉ ENTRADAS EN LA GRADA Y NO QUIERO VER RL CONCIERTO DESDE LA GRADA.”

Helpful Report

Posted 7 months ago

“Paid for Liam Gallagher tickets 9 months ago. Still waiting. No phone number to call. Stock answers. Promising to deliver THREE days before the concert. Avoid.”

Helpful Report

Posted 7 months ago

“See Tickets is the least customer centric and a borderline fraudulent business. I have had two bad experiences with them so far which is forcing me to write this review. The first time they signed me up for some coupon service that started charging me £15 per month. I did not notice the charges on my credit card statement for months. The second time I bought tickets to a Foo Fighters concert and turns out it's for a cover band called the UK Foo Fighters. In both cases, their support team gave me their spiel about terms and conditions. The root cause for both the issues is "dark patterns" on their website meaning interfaces designed to trick users into doing things. I'm very sure this is an intentionally designed dark pattern because if it was unintentional they would take responsibility for it. Instead, their support team gives you a spiel about terms and conditions and how it was right there on the website (no it wasn't). Pathetic.”

Helpful Report

Posted 7 months ago

“As many below have noted, they sell "refund protection" on their tickets, which in practice gives you no actual protection against anything other than "death of a loved one" (for which they, genuinely, require a scan of a death certificate). Anyone who works at a venue will tell you not to use them. Total con artists.”

Helpful Report

Posted 8 months ago

“Putting a difference date's event under a sold out event, trying ways to trick people buying non refundable tickets instead of making clear directions, that’s not right!! Black list and will not support their business or any business who uses this platform to sale tickets.”

Helpful Report

Posted 9 months ago

See Tickets is rated 1.1 based on 267 reviews