Was left waiting at the door of the venue for over 30 minutes as the 'duplicate' tickets they said they had arranged to be collected from the venue hadn't actually been sent to the venue! All this after chasing and chasing all week leading up to the show to actually get my tickets - which had been bought 4 months previously - but no tickets arrived. At the venue all other ticket company customers were getting theirs without problems and going straight in, it was only SEE ticket purchasers that had an issue. Have to point out - they had ONE JOB --- it's what they do FFS!! WILL NOT use them in future!