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Jonathan Horgan
I ordered some Campaign Truffles and paid £8 for next day deliver (which is absolutely extortionate for an item that weighs less than 400 grams). I paid the charge as I needed them urgently for a gift. At the checkout I it said that I can’t have tracking unless I sign up to their newsletter! Never heard anything like it before! Annoyed by this, I declined because I would be available all day to take the delivery anyway and I did not want to join their mailing list. Guess what? They signed me up to their newsletter anyway (started receiving junk emails almost immediately) and my order has not arrived. It hasn’t even been dispatched yet! No explanation as to why it hasn’t been dispatched. It’s now too late for the gift and I couldn’t be more annoyed. I won’t be buying online or in-store for that matter. They don't deserve anyone's custom. Disgusting. Overpriced and useless! Order number 26995093 (in case Selfridges care, which I'm sure they don't). Bad Bad Bad Bad Bad Company. Very Bad!
9 years ago
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Selfridges has a 2.0 average rating from 269 reviews

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