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Anonymous
Ordered a bottle of tom ford f%@ing fabulous for my partner My partner seen on the unopened box and the delivery slip of what was inside and told me he already had half a bottle I sent the TOTALLY UNOPENED PACKAGE .. with the perfume inside the unopened outer original packaging.. ie.. the box ir was posted in.. back to selfridges.. I just got an email to say on inspection it wasn't suitable for return.. Strange as I never even seen what was inside the box let alone open it.. In short.. this is absolutely appalling behaviour/ customer service.. I'd advise absolutely NOBODY to use this shambles of a company and I await ther reply Totaly shocking !!
1 month ago
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Selfridges has a 2.0 average rating from 271 reviews

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