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Very Frustrated Customer !!
Selfridges trafford did not have the size of bikini top I required and ordered one from there on line store for myself which I paid for with my credit card. When I went to pick up my item I was informed that the order had been cancelled ( no explanation why) and told that my accredit card would be automatically credited with the amount I had paid. Three weeks and several phone calls and emails later, no money has appeared in my bank account. Selfridges just seem to be giving me 'the runaround '. I have eventually had to put this matter into the hands of my bank, who are now investigating the matter. SHAME ON YOU SELFRIDGES. THIS IS NOT GOOD CUSTOMER SERVICE.
7 years ago
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Selfridges has a 2.0 average rating from 270 reviews

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Alice, Customer Support

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