I ordered two items from Selfridges. I wish I would have read the rewievs and never ordered from them. I paid for next day delivery. But nothing happened and no updates for 2 days. After calling customer service I was told that they changed the Shipping courier to one other because DHL was unreliable?! They sent the package with a regular courier ( in my country it is the same shipping company that deliver daily mails it is like a post office service) After one week i received my package pressed and battered no sealing tape and one of the sides was open. One item was missing. I tried to contact them many times with no luck. It has passed 3 weeks and still no answers.. I will never order from them again. I thought Selfridges was a serious retailer and never expected this.