I will share my honest opinion of this shower. DO NOT PURCHASE FROM SELFRIDGES ON LINE UNLESS YOUR LIFE DEPENDS ON IT!! If I hadn’t been backed by PayPal, I would still be in the situation whereby I spent a significant sum for a watch for my partners birthday, but only received an empty box. Don’t get me wrong, it was a very nice Longines box,, but I was expecting a watch to be in it, as was my partner when she opened it. Apparently, because they count the boxes in their stock, this means they don’t have a thieving b?@&$rd in their warehouse, and I must have nicked it from the unopened box I gave her. As soon as they realise they may be at fault, they go into deny it mode. Customer service is the biggest joke out there. Just read the reviews on Facebook. Most have one star, so god only knows how they have an average 4.2 rating! I received perfectly undamaged packaging, delivered from the UK to Australia on the other side of the world seemingly unopened, yet it is my fault that there is no watch within!!! I repeat myself, DO NOT SHOP HERE!! Good job PayPal have some power and understand who is acting reasonably. Here’s a hint, it wasn’t Selfridges. Oh, and no Selfridges, you really don’t understand my frustration.
6 years ago
Selfridges has a
2.0
average rating
from
270
reviews
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