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Anonymous
Selfridges Just Lost Another Customer! Due to refusal to replace or refund faulty merchandise. -I purchased a bracelet for $470 -it broke in 5 different places within months of wearing it -I contacted them about replacing or returning it -they asked for pictures and gave me the run-around for weeks -they ultimately refused to take responsibility for the faulty item -I asked for contact information to supervisor to pursue this issue further which they refused to provide -I cannot believe they would ruin their reputation, not stand behind their products, and disgust a new customer over $470. I am taking ALL action to pursue this further on my own. DO NOT put yourself at risk by shopping here.
6 years ago
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Selfridges has a 2.0 average rating from 270 reviews

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