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Adi
I was so surprised and disappointed by the bad costumer service I experienced...I can't believe that this type of large chain could even afford it. This happend to me twice by now! My package never got here at all, when I asked what's going on- since it was an urgent shipment, I was passed around between 10 costumer service representatives who "checked" for over 4 days. They never gave me an answer to why my shipping never arrived even, and offered 10 ponds voucher instead of the package...What?!
6 years ago
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Selfridges has a 2.0 average rating from 270 reviews

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Alice, Customer Support

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