I could give a zero, I would do. I had lots of problems with a refund. It’s taken for me about two months and 1000 phone calls as email never been replied . I had the promised to have compensation as soon they receive my order. But when I sent an email about compensation as always no reply. As proof email from selfiriges Dear Ekaterina, Thank you for our phone call. I am writing to you to confirm our recent phone call regarding your return of order 88713582, as discussed on the call I have looked into your case for you and I will be looking into having this solved as soon as possible for you and I will be calling you by 4 today for any update regardless. Once we have managed to arrange the return as promised I will be passing this to the relevant department to look into compensating you for the time the return has taken to be arranged and also the numerous phone calls you have made to us. In the meantime if you have any queries at all please do ask, if not I will be in contact later on today to discuss an update. If you have any queries, please do ask. Kind regards,