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Anonymous
I was charged extra for water and whipped cream for my hot chocolate. Furthermore, without asking they assumed I wanted to pay in USD rather than pounds, adding more to their bottom line. The service was terrible at Alto. The assumptions of kindness and honesty towards a visitor from the US were unmet, especially during this time of duress for all!
4 years ago
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Selfridges has a 2.0 average rating from 270 reviews

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