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Matthew Brenchley
TERRIBLE TERRIBLE TERRIBLE! I can’t express enough how awful this company is! I have tried to have flowers delivered to my twice now and on both occasions the flowers just didn’t get delivered. It required about 15 emails back and forth to finally have them delivered the first time. Then once they were delivered half the flowers were dead and they looked TERRIBLE! And the second time I paid extra money to “guarantee” the delivery before 12:00pm, however they never arrived and when I asked for a refund because my girlfriend would no longer be home to accept the flowers they told me that in the terms & conditions (fine print) it states that they can not actually guarantee a delivery date even if you pay extra for the GUARANTEED delivery time! WORST COMPANY I HAVE EVER HAD TO DEAL WITH!
4 years ago
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Serenata Flowers has a 3.4 average rating from 5,948 reviews

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