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Franny
Flowers sent by son died within days. Dreadful Customer Service when I complained despite having used Serenata for the last year. Escalated to Customer Delight Team who advised replacement delivery for today. Delivery showing on tracing as out for delivery at 7:30 then message saying they were unable to deliver.
3 years ago
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Serenata Flowers has a 3.4 average rating from 5,948 reviews

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Alice, Customer Support

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