Worst “florist” ever
Flowers ordered for delivery on a specific date. Didn’t arrive. Recipient was only at the property until the specific date and then away for weeks thereafter.
Clowns delivered them at a later date to a neighbouring property, despite me specifically selecting the ‘do not deliver to neighbour’ option.
Now they refuse to have the courier collect and return the flowers to them.
Recipient is now miles away in another city and cannot retrieve the delivery.
I am out of pocket for over £40 for something the recipient will never receive.
Whole bunch of excuses from them but refusing to refund.
Making a claim through my credit card company.
Absolutely DO NOT order from these liars and cheats.
3 years ago
Serenata Flowers has a
3.4
average rating
from
5,948
reviews
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